Amazon Digital Svcs Charge – Unauthorized or Unknown Amazon Digital Services Charges

Amazon Digital Svcs Charges

Have you had an unauthorized Amazon Digital Svcs charge on your credit card? You are not alone. Many people are looking for explanation to these unknown charges by Amazon digital services on their credit cards. Amazon Digital Services is a part of Amazon.com, but what if you did not purchase anything digital from them lately or even ever?

What is the Amazon Digital Svcs charge for?

If you don’t know what this charge to your credit card is for, try going to your Amazon account and taking a look at Your Digital Orders – you may be able to find it there.

An unknown amazon charge for $0.99 is common for apps. Look carefully at the apps on your device – some of them may be paid. You can check with Amazon Customer Support and remove it if by error.

A recurring $2.99 charge is usually the Prime Members monthly fee for the Kindle Free Time subscription for one child. A $6.99 charge is for Kindle FreeTime is for up to four kids.

A $9.99 Amazon digital services charge is usually for the Kindle Unlimited service.

A $99 Amazon digital svcs charge may be for Amazon Prime. At the end of the free trial period, Amazon Prime goes into annual membership and is charged at $99 automatically for the next period. You can cancel your Amazon Prime on the Manage Your Prime Membership page. You are eligible for a full refund If you haven’t placed an Amazon Prime-eligible order.

A $8.75 “Amazon Digital Svcs” charge may be for the Hulu app after the trial period is over. You may have tried Hulu through Amazon, and accidentally signed up for the subscription service auto renewal.

Other potential reasons for the charge: download of a game, software download (TurboTax, PhotoShop, Microsoft Office, etc.), pre-ordered a book, Amazon TV subscription, MP3s, video purchase, Subscribe & Save recurring purchase, digital magazine subscription (after free trial), Amazon Prime, Kindle Unlimited. Looking in the settings on the “Manage Your Content And Devices” page can be helpful.

It may also be a charge for a free book if you didn’t follow the instructions when borrowing from the Kindle Owners’ Lending Library. For the book to be free, you need to have a paid Prime account or a 30-day trial, borrow from an actual Kindle, and click on the Borrow button instead of Buy.

However, note that downloading gaming cards like XBOX live come up with the charge but doesn’t show up on your digital orders. So, looking in your Digital Orders area will not always help to know what the charge is for.

How to Prevent Amazon Digital Svcs Charges

To prevent issues in the future, make sure you have a working email associated with your Amazon account. When Amazon digital purchase is made on that account you will be notified by email.

Another tip for prevention – go into your Amazon account and turn off the 1 click checkout, as well as the 1 click checkout for digital content. The one click is turned on by default so if somebody (kids?) purchases something, it goes straight to your credit card. If you turn off the 1 click there are more steps to go to purchase so the kids can’t do it.

If somebody in your household signed up for something by mistake, Amazon will cancel the subscription and refund the money.

An order could have also been placed by a family member or friend with access to your credit card number.

Also, a bank could have placed a hold for recently canceled order. Your bank could have reserved the funds until the authorization expires, but this isn’t an actual charge.

Fraudulent Purchases

Usually an unknown Amazon digital svcs charge is an accident. However, it does occasionally happen that these credit card charges are fraudulent. Someone may have been “hacked” your account and made a purchase.

You want to call your bank immediately if you suspect fraud after having noticed on your banking statement unauthorized charges from “Amazon Digital Services”. After calling the bank, speak to Amazon Customer Service. They will investigate the Amazon digital services charges and tell you if they were fraudulent. You may have to file a police report and Amazon will give the information to the police.

Comments

  • Jessica smith on

    I’d like to stop the 2 amazing digatl charges that r coming out of my account please let me know how I go about doing this!!!

    reply

    • NewSwirl on

      Hello Jessica,

      Try going to your Amazon account and looking at Your Digital Orders – you may be able to find them there and cancel them.

      reply

    • Burdette Platt on

      Where and How do I get rid of digital Amazon charges on my account?

      reply

      • CToby on

        If you cannot find the charges there you can contact Amazon customer service via email or phone (866-216-1072) and ask if they can locate the charges. If you cannot locate them with Amazon’s help contact your credit card company, ask them to dispute the charges as unrecognized. Some credit card companies can also place blocks against certain merchants under MasterCard and Visa to attempt to prevent further charges from accruing. Keep in mind that you have a time limit to dispute charges. Notify your bank as soon as possible so you do not lose your dispute rights.

        reply

    • Johnny Flores on

      The 7.99 is for amazon music subscription. Go to your orders on amazon and search your orders for digital service and it will pop up.

      reply

  • wayne s nelson on

    I have monthly charges of $10.82 . Need to get this charge out of my account.

    reply

  • James anderson on

    Y was I charged 10.81 for

    reply

  • Alli Demerath on

    My digital service tab in orders states that I have no digital charges, and yet my card has been charged $21.11 for the past two months… what do I do now?

    reply

    • Tia Henning on

      I was reviewing my account and just noticed the same issue. Have you had any resolution?

      reply

  • Maria Garibay on

    I was charged 9.99 and i dont know why

    reply

    • audrey meile on

      i am being charge $4.99 for a digital svsc WA WB 7P4723J04

      THIS May have been one tv series of heartland it was free for 7 days i cancelled after 7 days i do not want this monthly fee for something i cancelled
      please advise

      reply

      • Ashley on

        Hi I had the same charge could you please help me on getting this not to charts again. Thank you in advance.

        reply

  • Rosa on

    I have been charged for “Amazon digital svcs” for last couple months now, and I haven’t ordered anything it charges me (9.55) what is this??????

    reply

    • Rosa on

      It turns out my amazon credit card automatically signed me up for hbo which was 9.55 a month! So I read of refunding me all 4 months they only did one! That isn’t right, I never approved or signed up for hbo!!

      reply

    • Rosa on

      It turns out my amazon credit card automatically signed me up for hbo which was 9.55 a month! So Instead of refunding me all 4 months they only did one! That isn’t right, I never approved or signed up for hbo!!

      reply

  • Wanda J. Chandler on

    I have gotten an Amazon digital charge on three different cards and I don’t know why. I have not purchased anything digital and nobody else has access to my account. I am the only one in my household. The charge is 4.99.

    reply

    • Tracey on

      Did you receive an answer to your question? I am seeing $4.99 charges on my card and I have no idea why. Amazon has stated that they are not showing any purchases in that amount from my account.

      reply

      • Jade on

        The same charges are happening to me. A charge of $4.99 has been authorized on the last day of each month since the last day in September. I didn’t notice it until this month (February). I wish I could figure out what they are for. I’ve scoured my account/digital orders/devices/subscriptions to no avail. 🙁

        reply

  • Lori Green on

    I received a charge of 8.99 for Amazon Digital Services after attemting to purchase a hamster cage using a Visa gift card. The extra charge made the card decline. Now the item I wanted to order is no longer in stock. I have searched all of my orders and can not find anything that fit that charge. I really hope this will be resolved.

    reply

  • Janice on

    I have had two recurring charges of $9.99 charged to my credit card. Amazon credited the first charge but when it happened again the following month, they said they could not credit me because I could not verify the email address. I have asked them both times to remove my credit card number. I’m afraid they’re going to charge me again this month so I am going to change my credit card.

    reply

  • Jack on

    $59.99 charge showing up for Amazon digital, I checked my Amazon account and nothing therfe!

    reply

    • Jon Wayne on

      Amazon Cloud service charge. Apparently, Amazon snuck in a 1 year free trial of this program and the fine print promised to charge $59.99/yr. I had the same charge and called Amazon and they canceled the service and refunded my money.

      reply

      • Manuel A. on

        apparently the same is going on here.. i’m going to ask for refund.

        reply

  • Teresa Brown on

    Teresa Brown they charge me $59.99 today 12/5/16 haven’t order nothing!

    reply

  • Jon Wayne on

    Amazon Cloud service charge. Apparently, Amazon snuck in a 1 year free trial of this program and the fine print promised to charge $59.99/yr. I had the same charge and called Amazon and they canceled the service and refunded my money.

    reply

  • Sam on

    Thanks for the post. I contacted Amazon and they refunded 7 months worth of Amazon Free Time Subscription. Guess I better start balancing my check book! Wonder who else is charging me!?

    reply

  • Shawn on

    I had the 10.81 charge show up on my CC on Christmas. I had just begun experimenting with Amazon Video on a new TV and was concerned somehow I had purchased something (I’ve had Prime for years). Turns out, I had to visit all the services and at some point I had activated Kindle Unlimited (free trial), with the fine print being that they would charge me 9.99/mo after the first month. The free trial began… you guessed it, November 25. I cancelled it, and they charged me for 1 month. Caveat Emptor…

    reply

  • Woman-B.Com on

    If you still cannot figure out where the charge originated, you can submit a dispute through your Amazon Payments Account.

    reply

  • Belkys Brito on

    Hello, I have four charges to my account each for $ 20 in a single month, total $ 80. what do I do? this is a fraud!

    reply

    • CToby on

      Fraud is defined as someone using your credit or debit card without your knowledge or permission. Most of the time these types of charges are billing errors; online transactions do not require the card to be present in order to assess a charge, as they are manually keyed in. You may be able to dispute the charges with your credit card company. Contact them as soon as possible, as you have approximately 90 days from the date the charges post to your account to initiate a chargeback (dispute). Beyond that time you can potentially lose your rights to dispute. Your credit card company can sometimes also provide you with more information about the charges. Before contacting your bank, do try to resolve with Amazon. Their customer service can often help with these issues.

      reply

  • hum on

    $9.99 charged for Cinemax subscription… !! Check the “video subscription” under account.

    reply

  • Jade on

    I am having the same issue and cannot figure out what these charges are for. A charge of $4.99 has been authorized on the last day of each month since the last day in September. I didn’t notice it until this month (February). I wish I could figure out what they are for. I’ve scoured my account/digital orders/devices/subscriptions to no avail. 🙁

    reply

  • Billy Ray on

    Was charged $16.00 checked my account and can’t locate anything. Called my bank and disputed the charge. Refund coming in 10 days and new debit card. Be careful folks.

    reply

  • Ruth on

    Same thing here on Amazon Prime Credit Card thru Chase. But 2 subscriptions to different movie channels I did not order. I called Chase, disputed the charges and cancelled the credit card. I then call Amazon and informed them of the problem. He was not very helpful but did manage to tell what the charges were for, which was more than Chase could tell me. Now I’m trying to take out my debit card so there will not be any cards on file for Amazon to charge to.

    reply

    • Marla St.Arnold on

      I wold like to cancel my subscription to digital service

      reply

  • Christy on

    I called Amazon and I was being charged $9.73 a month for Showtime subscription. I did not order it so they removed one charge and gave me amazon credit for the other.

    reply

  • Karen buryska on

    There is a charge on my visa on April 1 for $10.73. It is I’d as amazon digital svcs. 866-2866-216 1072WA. I do not remember ordering anything! Please check this out and let me know what is happening.

    reply

  • Brenda Shisslak on

    Lucky me…Amazon Digital not only allowed a fraudulent charge on my Credit Card, they allowed fraudulent charges on 3 of my credit cards..they claim it was a “glitch”. I explained a glitch is when it happens once, it is not a glitch when fraudulent charges are made on 3 of my credit cards on the same day. Sounds like his little glitch is a common occurrence. Maybe I should contact an attorney and start a class action suit. Maybe the threat of a massive settlement having to be paid will spark Amazon to investigate why this glitch seems to occur quite a few times in the last year.

    reply

  • Pierre on

    I have tried last weekend to download Amazon Tv on my Samsung Smart Tv, but didn’t subscribe, and I’m sure I didn’t input my credit card details. Yesterday i got a notification that I have been charged $2.99 from Amazon Digital Svcs.
    How did they get my credit card detail? Plus I don’t even have an Amazon account!!!!
    Any ideas? Did it happen to anyone?

    Thanks
    Pierre

    reply

  • Jose rivas on

    My credit card ESD charged $8.99 and I don’t have any subscription anymore.to make sure double check today and I’d clear but still wsd charged the same amount.

    reply

  • marter on

    amazon was charging me $4.99 since December for Filmbox – I never signed up for and they refuse to refund this fees. This is fraud!!!!!!!!!!!!!!!!!!!!!!!

    reply

  • ryan scandaglia on

    this was extremely helpful, thank you!

    reply

  • KN on

    The charge I had was for 59.99. The crazy thing is that it came out of my checking account and I don’t even have that card on my Amazon account. I checked digital services because the charge states that’s what it was for and there ar no purchases. Hackers?? I don’t understand and Amazon doesn’t have answers so what’s next?

    reply

  • Malia Mason on

    On 7/28 I requested to cancel my subscription and I was told that I would receive a $9.99 refund to my account. I have not recieved that refund. My name is Malia Mason you can reach me at 619-753-7638 or at maliamason044@ gmail.com. Please contact me.

    reply

  • Amie on

    I have 1 kindle and every month I get charged $9.99 for “Kindle Unlimited” as well as $9.99 for “Amazon Digital Svcs”. Am I being charged double when I shouldn’t be??

    reply

  • yapahfoung on

    i would like to terminate my order immediately ,thank you

    reply

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