Amazon Digital Svcs Charge – Unauthorized or Unknown Amazon Digital Services Charges

Amazon Digital Svcs Charges

Have you had an unauthorized Amazon Digital Svcs charge on your credit card? You are not alone. Many people are looking for explanation to these unknown charges by Amazon digital services on their credit cards. Amazon Digital Services is a part of Amazon.com, but what if you did not purchase anything digital from them lately or even ever?

What is the Amazon Digital Svcs charge for?

If you don’t know what this charge to your credit card is for, try going to your Amazon account and taking a look at Your Digital Orders – you may be able to find it there.

An unknown amazon charge for $0.99 is common for apps. Look carefully at the apps on your device – some of them may be paid. You can check with Amazon Customer Support and remove it if by error.

A recurring $2.99 charge is usually the Prime Members monthly fee for the Kindle Free Time subscription for one child. A $6.99 charge is for Kindle FreeTime is for up to four kids.

A $9.99 Amazon digital services charge is usually for the Kindle Unlimited service.

A $99 Amazon digital svcs charge may be for Amazon Prime. At the end of the free trial period, Amazon Prime goes into annual membership and is charged at $99 automatically for the next period. You can cancel your Amazon Prime on the Manage Your Prime Membership page. You are eligible for a full refund If you haven’t placed an Amazon Prime-eligible order.

A $8.75 “Amazon Digital Svcs” charge may be for the Hulu app after the trial period is over. You may have tried Hulu through Amazon, and accidentally signed up for the subscription service auto renewal.

Other potential reasons for the charge: download of a game, software download (TurboTax, PhotoShop, Microsoft Office, etc.), pre-ordered a book, Amazon TV subscription, MP3s, video purchase, Subscribe & Save recurring purchase, digital magazine subscription (after free trial), Amazon Prime, Kindle Unlimited. Looking in the settings on the “Manage Your Content And Devices” page can be helpful.

It may also be a charge for a free book if you didn’t follow the instructions when borrowing from the Kindle Owners’ Lending Library. For the book to be free, you need to have a paid Prime account or a 30-day trial, borrow from an actual Kindle, and click on the Borrow button instead of Buy.

However, note that downloading gaming cards like XBOX live come up with the charge but doesn’t show up on your digital orders. So, looking in your Digital Orders area will not always help to know what the charge is for.

How to Prevent Amazon Digital Svcs Charges

To prevent issues in the future, make sure you have a working email associated with your Amazon account. When Amazon digital purchase is made on that account you will be notified by email.

Another tip for prevention – go into your Amazon account and turn off the 1 click checkout, as well as the 1 click checkout for digital content. The one click is turned on by default so if somebody (kids?) purchases something, it goes straight to your credit card. If you turn off the 1 click there are more steps to go to purchase so the kids can’t do it.

If somebody in your household signed up for something by mistake, Amazon will cancel the subscription and refund the money.

An order could have also been placed by a family member or friend with access to your credit card number.

Also, a bank could have placed a hold for recently canceled order. Your bank could have reserved the funds until the authorization expires, but this isn’t an actual charge.

Fraudulent Purchases

Usually an unknown Amazon digital svcs charge is an accident. However, it does occasionally happen that these credit card charges are fraudulent. Someone may have been “hacked” your account and made a purchase.

You want to call your bank immediately if you suspect fraud after having noticed on your banking statement unauthorized charges from “Amazon Digital Services”. After calling the bank, speak to Amazon Customer Service. They will investigate the Amazon digital services charges and tell you if they were fraudulent. You may have to file a police report and Amazon will give the information to the police.

Comments

  • Jessica smith on

    I’d like to stop the 2 amazing digatl charges that r coming out of my account please let me know how I go about doing this!!!

    reply

    • NewSwirl on

      Hello Jessica,

      Try going to your Amazon account and looking at Your Digital Orders – you may be able to find them there and cancel them.

      reply

  • wayne s nelson on

    I have monthly charges of $10.82 . Need to get this charge out of my account.

    reply

  • James anderson on

    Y was I charged 10.81 for

    reply

  • Alli Demerath on

    My digital service tab in orders states that I have no digital charges, and yet my card has been charged $21.11 for the past two months… what do I do now?

    reply

    • Tia Henning on

      I was reviewing my account and just noticed the same issue. Have you had any resolution?

      reply

  • Maria Garibay on

    I was charged 9.99 and i dont know why

    reply

  • Rosa on

    I have been charged for “Amazon digital svcs” for last couple months now, and I haven’t ordered anything it charges me (9.55) what is this??????

    reply

    • Rosa on

      It turns out my amazon credit card automatically signed me up for hbo which was 9.55 a month! So I read of refunding me all 4 months they only did one! That isn’t right, I never approved or signed up for hbo!!

      reply

    • Rosa on

      It turns out my amazon credit card automatically signed me up for hbo which was 9.55 a month! So Instead of refunding me all 4 months they only did one! That isn’t right, I never approved or signed up for hbo!!

      reply

  • Wanda J. Chandler on

    I have gotten an Amazon digital charge on three different cards and I don’t know why. I have not purchased anything digital and nobody else has access to my account. I am the only one in my household. The charge is 4.99.

    reply

    • Tracey on

      Did you receive an answer to your question? I am seeing $4.99 charges on my card and I have no idea why. Amazon has stated that they are not showing any purchases in that amount from my account.

      reply

  • Lori Green on

    I received a charge of 8.99 for Amazon Digital Services after attemting to purchase a hamster cage using a Visa gift card. The extra charge made the card decline. Now the item I wanted to order is no longer in stock. I have searched all of my orders and can not find anything that fit that charge. I really hope this will be resolved.

    reply

  • Janice on

    I have had two recurring charges of $9.99 charged to my credit card. Amazon credited the first charge but when it happened again the following month, they said they could not credit me because I could not verify the email address. I have asked them both times to remove my credit card number. I’m afraid they’re going to charge me again this month so I am going to change my credit card.

    reply

  • Jack on

    $59.99 charge showing up for Amazon digital, I checked my Amazon account and nothing therfe!

    reply

    • Jon Wayne on

      Amazon Cloud service charge. Apparently, Amazon snuck in a 1 year free trial of this program and the fine print promised to charge $59.99/yr. I had the same charge and called Amazon and they canceled the service and refunded my money.

      reply

  • Teresa Brown on

    Teresa Brown they charge me $59.99 today 12/5/16 haven’t order nothing!

    reply

  • Jon Wayne on

    Amazon Cloud service charge. Apparently, Amazon snuck in a 1 year free trial of this program and the fine print promised to charge $59.99/yr. I had the same charge and called Amazon and they canceled the service and refunded my money.

    reply

  • Sam on

    Thanks for the post. I contacted Amazon and they refunded 7 months worth of Amazon Free Time Subscription. Guess I better start balancing my check book! Wonder who else is charging me!?

    reply

  • Shawn on

    I had the 10.81 charge show up on my CC on Christmas. I had just begun experimenting with Amazon Video on a new TV and was concerned somehow I had purchased something (I’ve had Prime for years). Turns out, I had to visit all the services and at some point I had activated Kindle Unlimited (free trial), with the fine print being that they would charge me 9.99/mo after the first month. The free trial began… you guessed it, November 25. I cancelled it, and they charged me for 1 month. Caveat Emptor…

    reply

  • Woman-B.Com on

    If you still cannot figure out where the charge originated, you can submit a dispute through your Amazon Payments Account.

    reply

  • Belkys Brito on

    Hello, I have four charges to my account each for $ 20 in a single month, total $ 80. what do I do? this is a fraud!

    reply

  • hum on

    $9.99 charged for Cinemax subscription… !! Check the “video subscription” under account.

    reply

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